Forgot Username / Password

Step 1 of 4: Enter Personal Information

We'll need to look you up in our records to verify your identity and protect your privacy and security.

Note: If we're unable to find your details, you'll be able to enter the account, policy or contract number/case number listed on your statement.

* What kind of account are you trying to access? close help messageX open help message?
Individual or personal
These are personal accounts such as: Auto, Home, Life, Annuity, Retirement Plans and other similar accounts.

Account is owned by a trust/estate/corporate asset
Less common. You are the designated custodian, trustee, etc. for personal accounts owned by a trust, corporation or estate.
secure transaction

Personal Information


* Required fields
First name is required. | Last name is required.
First name is required.
Last name is required.
Enter your name as it appears on Nationwide documents.
Date of birth is required.
Zip code is required.
* Enter phone number or email address
Phone number or email address is required.

Enter the trust or corporation name exactly how it appears on your most recent statement.

secure (12-3456789)
Member of a group retirement plan? Enter your case number, including the dash (ex. 123-12345).

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